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How does it work?

WebEx is Software as a Service (SaaS) so simply subscribe and use the service from any computer that is connected to the Internet.
Can an attendee pass control of their desktop?

Yes, you may "pass the ball" to an attendee. The new presenter may then share their desktop, application or document. You can also let an attendee control your computer or control an attendee's computer.
How does the audio work?

WebEx features integrated audio so a single meeting invitation covers both the data and audio portion of your meeting.
When you buy your WebEx subscription you can choose between VoIP, Toll, and Toll-free calling.
Can I record my meetings?

Yes, you can record any of your WebEx meetings and make them available on demand
How many people can attend a meeting?

Meeting Center allows up to 25 attendees and other WebEx offerings support up to 3000 attendees
How do I learn to use the WebEx service?

As a customer you will have full access to a full library of training videos.
Where do I get technical support?

When you purchase your WebEx subscription you will have access to 24/7 tech support
How is WebEx different from other online collaboration services?

WebEx is the only web conferencing service that runs over Cisco's proprietary network, which is optimized for security, performance and liability. Other Services run over the public Internet so security, performance and liability is reduced.
Can I use WebEx on a smartphone?

Yes, you can join WebEx meetings on a smartphone that is connected via 3G/4G or WIFI
Is it Mac compatible?

Yes, WebEx is Mac compatible.